If you are experiencing login issues, sometimes clearing your internet browser's history can help. Note that after following these steps, you will also need to close and reopen your browser. 

The process is simple, but varies depending on what browser and operating system you are using (as well as whether you are using a smartphone versus a computer).

Below are links to official documentation for the most common browsers, categorized by smart phone / tablet and desktop / laptop varieties.

If you continue to have trouble, please reach out to us.

Desktop / Laptop Internet Browsers

Google Chrome

How to clear browser data in Chrome on desktops / laptops

Firefox

How to clear browser data in Firefox on desktops / laptops

Safari

How to clear browser data in Safari on desktops / laptops

Microsoft Edge

How to clear browser data in Microsoft Edge on desktops / laptops

Smart Phone / Tablet Internet Browsers

Google Chrome

How to clear browser data in Chrome on Android smart phones / tablets
How to clear browser data in Chrome on Apple iOS smart phones / tablets

Firefox

How to clear browser data in Firefox on Android smart phones / tablets
How to clear browser data in Firefox on Apple iOS smart phones / tablets

Safari

How to clear browser data in Safari on Apple iOS smart phones / tablets