How do I open a page in a new private or incognito window?
In many cases when someone has trouble logging into a library resource (journal, database, etc.) it is often due to a browser issue on their computer. One troubleshooting tip is to try opening the site in a private browser or incognito window. Below are directions for the more popular browsers.
Google Chrome
- Right Click on the link for the resource
- Select "Open link in incognito window"
- For library resources, this will force you to log in again with a fresh login, as cookies and cache are not kept in an incognito browsing session.
Another option is to use the keyboard shortcut to open a new incognito window.
- On PC : "Cntrl+Shift+N"
- On Mac "Shift+Command+N"
Firefox
- Right Click on the link for the resource
- Select "Open Link in New Private Window"
- For library resources, this will force you to log in again with a fresh login, as cookies and cache are not kept in a private browsing session.
Another option is to use the keyboard shortcut to open a new private window.
- On PC: "Cntrl+Shift+P"
- On Mac: "Shift+Command+N"